FAQ's

Transitioning the spa to compliment the hair business was a strategic decision driven by market demand, changing trends, customer preferences, and business goals.

How do you handle diversification from transitioning to a wellness spa?

Transitioning from a hair salon to a spa allows our business to diversify its services and cater to a broader range of wellness and beauty needs.
How are you meeting customer demand?

There has been a growing demand for spa services in the Baltimore area, prompting the business to expand its offerings to attract more customers and increase revenue.
How are you enhancing the customer experience?

Offering spa services will enhance the overall customer experience by providing a more comprehensive range of services that promote relaxation, rejuvenation, and wellness.
What is the competitive advantage by providing wellness services?

By repositioning as a spa, the business will be able to differentiate itself from other competitors in the wellness space, complimenting the hair business under the wholistic umbrella.